Navigating return policies can often be confusing and overwhelming. That's why we've put together this easy-to-digest guide on the Walgreens return policy to help you understand exactly what to expect when you need to return or exchange a product purchased from Walgreens or Walgreens.com.

Walgreens Return Policy Overview

• Eligible items can be returned or exchanged at any Walgreens store within 30 days of the purchase date.
• You must have the original receipt or order number for the return or exchange.
• Walgreens brand products are 100% satisfaction guaranteed. If you're not satisfied, return the unused portion for a full refund, including shipping.

Restricted Items

There are some items that Walgreens cannot accept returns for, including:

• Gift cards, pre-paid cards, and phone cards.
• Mobile phones, bathing suits, underwear, and earrings.
• Sexual wellness items, seasonal products, hazmat items, and COVID-19 testing kits.

Oversized Items

For oversized items such as electric wheelchairs, scooters, lift chairs, and home medical equipment, you should contact Customer Care at 1-877-250-5823 for special return instructions. Do not return these items to a store.

Exceptions

• This policy does not apply to prescriptions or contact lenses. See Returns: Pharmacy and Returns: Contact Lenses for more information.
• Hearing aids can be returned within 45 days of purchase.

How to Return an Online Order

• Bring the product, receipt or order number, and payment method to any Walgreens store within 30 days of purchase.
• Your refund will be credited to your credit card account or given in cash, depending on your payment method.
• Taxes will be refunded at your local rate.
• If you don't have the original receipt, check your online account under Product Purchase History for your order number and details.
• Products returned without a receipt or order number are subject to the approval of store management and will be refunded as a gift card.

We hope this guide has helped clarify the Walgreens return policy for you. As always, make sure to keep your receipts and order numbers handy to ensure a smooth return process. You can find Walgreens deals on DealsHQ. Happy shopping!